Contact
We welcome inquiries about lawn care, landscaping, seasonal cleanups, aeration & mulching, and tree & shrub care. Whether you want a one-time service or a long-term maintenance plan, our team provides clear, itemized estimates and responsive scheduling. Reach out by phone for immediate assistance or submit a request through our contact channels for a scheduled site visit.
Contact Information
Call Us
Email Us
Columbia, MO and surrounding neighborhoods
Service Area
Monday-Friday 7am-7pm | Saturday 8am-2pm
Business Hours
Why Contacting Us is the Best First Step
A short conversation lets us clarify your needs, provide pricing ranges, and recommend whether a site visit is necessary. For accurate quotes, photos of your property or a brief description of the scope is helpful. Our process prioritizes transparent communication and timely follow-up so you can plan with confidence.
Get an Estimate
Contact Us
We will get back to you as soon as possible.
Please try again later.
Typical Response Time
We aim to respond to contact requests within one business day. During peak seasonal periods (spring/fall) response times may be slightly longer; we’ll provide a timeline when you submit your request.
What to Include in a Request
To help us provide a clear estimate, include:
Property size or estimated square footage of lawn
Type of service requested (mowing, aeration, landscape installation, etc.)
Photos showing front, back, and problem areas (if applicable)
Preferred timing (immediate, seasonal, recurring)
Any access or scheduling restrictions (HOA rules, gate codes, etc.)
What to Expect After Contacting Us
01
Initial response and scheduling of a site visit if needed.
02
Property assessment and a written, itemized estimate.
03
Scheduling and service agreement.
04
Execution and follow-up to ensure satisfaction.
Service Scheduling & Route Planning
We coordinate routes to provide efficient, reliable service windows. For recurring maintenance, we offer consistent scheduling with communication prior to visits. If irregular weather affects routes, we notify customers with updated service timelines.
Payment & Billing
We accept payment methods outlined on our invoice and provide straightforward billing options. For annual contracts, we can arrange predictable billing cycles. For one-time projects, payment terms are included in the estimate.
Frequently Asked Questions (FAQs)
How do I get a free estimate?
Call (573) 808-1871 or submit a contact request on our website with property photos and service details. We’ll follow up to schedule a site visit or provide an estimate based on submitted information.
Do you provide emergency or same-week services?
We offer limited same-week availability depending on scheduling and crew capacity. For urgent tree hazards or post-storm cleanups, call directly and we’ll do our best to prioritize.
Is there a service contract required?
We offer both contract and non-contract services. Contracts are recommended for recurring maintenance to ensure consistent scheduling and priority service.
How do you handle cancellations?
Please provide at least 24 hours notice for cancellations to help us reorganize routes. Cancellation policies are outlined in service agreements.
Can I combine multiple services into one visit?
Yes. Combining services like mowing plus mulching or aeration plus overseeding reduces overall disruption and can be scheduled as a single job.
Why Work With The Other Side LLC
- Experienced local team since 2011
- Transparent estimates and reliable scheduling
- Full-service offerings from mowing to landscaping and tree care
- Focus on plant health and sustainable practices
Contact Hours & Location Notes
Call our office for precise hours or to confirm preferred visit times. If you prefer a phone consultation prior to a site visit, include photos and a short description via the contact form.
We look forward to helping you keep your landscape healthy, safe, and beautiful. Reach out today to schedule an assessment.